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代金返却方針

Return & Refund Policy

Thank you for shopping with us! We want you to love your jewelry as much as we do. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

  • We accept returns within 30 days of delivery,No restocking fees apply.

  • To be eligible for a return, your item must be:

    • Unworn, unused, and in the same condition that you received it.

    • In its original packaging (including jewelry box/pouch, tags, etc).

  • Personalized or custom-made items are non-refundable unless defective or damaged.

How to Initiate a Return

To start a return, please contact us at [service@blingku.com] with your order number and reason for return. We will provide return instructions and shipping address.

Please do not send your purchase back without contacting us first.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part.

  • We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

Need a different size or style? Contact us, and we’ll be happy to help arrange an exchange if available.


Contact Us

If you have any questions about returns or need assistance, feel free to contact us at:
📧 [service@blingku.com]
📞 [Online Customer Service]